Work with us, Welfare Benefits Unit

Work with us

We’re recruiting new Trustees!

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.

We provide:

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in York and North Yorkshire although some of our services are accessed by organisations working further afield.

Our Board of Trustees recently undertook a skills audit and identified a desire to enhance the existing broad range of skills and experience on the Board by recruiting one or more additional Trustees.  Any or all of the following skills and experience would be of interest to us;

The Board meets four times a year in York in the early evenings. Trustees may also undertake some additional duties by negotiation.  This is an unremunerated position although expenses are payable.  While experience of the role of Trustee would be useful, we also welcome those who are new to Trusteeship.  All Trustees participate in an induction programme and ongoing support and mentoring can be provided.

If you would like to be involved in the Welfare Benefits Unit and could bring valuable knowledge and expertise to the organisation, please get in touch.   In the first instance please send an expression of interest to our Governance Advisor  Angela Portz, explaining why the role appeals to you and what you could bring to the Welfare Benefits Unit by the deadline of 5pm on 21st October 2019. Angela can also be available to answer any initial queries by phone if a pre-arranged appointment is made.  Angela will pass all responses to the Trustees who will follow up by 22nd November 2019.

Freelance Adviser Positions

The WBU uses experienced benefits advisers on a freelance basis to provide occasional cover of our advice line (phone and email). This allows us to obtain extra support in busy times or to cover annual leave and sickness.

Freelance advisers join the team in the York office to provide the service.

The WBU advice line operates Monday to Friday between 9 am to 1 pm and 1 pm to 5 pm and work is allocated to cover a four-hour morning or afternoon session.

Freelance advisers are paid £20 per hour plus up to £20 towards travel costs.

We receive a wide range of interesting calls – some quite straightforward and others needing more information and guidance. The team here will support you during the session.

Work is offered on a sessional basis and we are unable to guarantee a minimum number of sessions.

Please complete the application form if you are interested in becoming a freelance adviser freelance application form. For more information contact