The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.
- Accurate advice, training and publications about an increasingly complex benefit system.
- A professional and quality assured service to ensure that specialist advice can be accessed through local support agencies and cascaded to a wide number of individuals.
- Information to promote the take-up of benefits and awareness of entitlement.
- A focal point for welfare rights work across North Yorkshire and York offering networking opportunities, updating and information.
The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion.
“Having used the Welfare Benefits Unit for more than ten years I have had positive results each time.”
“I think this is an excellent service. Very good advice and the advisers always ring back and follow up.”
The Welfare Benefits Unit is committed to providing high quality services. We welcome your feedback in order to improve. We would like to hear from you if you have any comments about the services we provide or if you have a complaint. Please see our Comments and Complaints Policy or use the contact form or contact Liz Wilson, Chief Executive.
The Welfare Benefits Unit takes your privacy seriously and will only use your personal information to provide products or services you have requested from us. We will not pass your details to anyone outside our organisation. However from time to time we would like to contact you with details of other events and publications we offer.