The Welfare Benefits Unit provides specialist welfare benefits information and advice for those who work with members of the public.
Our publications provide a valuable resource.
We also produce information from time to time that you may find useful. These are available to download from this site.
WBU Benefits for people aged 65 plus leaflet A5, April 18 – a leaflet to give out to your clients
WBU Benefits if you are disabled and working age leaflet A5 April 18 – a leaflet to give out to your clients
CD Toolkit – Challenging Decisions Toolkit to help you support your clients
What triggers a claim for universal credit in a full service area – Link to Newcastle Welfare Rights Service website:
Universal Credit Focus
The WBU Universal Credit Focus project is funded by City of York Council’s Financial Inclusion Steering Group to provide more in-depth support to those working with claimants in York area. Our series of e-mailings provide a broad range of information and updates on Universal Credit. Some of the details are York specific however most of the content will be of interest to all.
October 2018 update: regulations regarding the managed migration of all legacy benefit claimants to Universal Credit are due to be finalised shortly. These regulations include specific details about protection for claimants who are entitled to the severe disability premium. We have amended the information below in light of the draft regulations, but please be aware that the regulations are subject to change. Once they are finalised, we will update all our resources accordingly.
Universal Credit Outline – Oct 2018 Factsheet
Universal Credit – Self Employment Factsheet