Who are the Welfare Benefits Unit?
Training & talks
Training & talks
The Welfare Benefits Unit are committed to providing a range of training and talks to raise awareness and knowledge about the range of benefits available.
More About Training & Talks
The Welfare Benefits Unit publishes The Advisers Guide to Benefits. This compact handbook provides information on the main conditions of entitlement, rates and how to claim
More About Publications
Our advice line is available to advisers working in North Yorkshire and York. We provide specialist advice on welfare benefits issues.
More About Advice Line
Advisers Guide April 2020 - April 2021
New publications now available. Our Guide is written for people who give information and advice as part of their work. The Guide has a compact A5 format with approximately 110 pages.
Buy the Guide Online
We know you will all be facing challenges, working flexibly and creatively to ensure that you can continue to provide much needed support.
The Welfare Benefits Unit's advice line is running as usual.
Advice line: provides specialist welfare benefits advice and is available if you work in North Yorkshire and York. The advice line (phone and email) is open Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm. Contact us on 01904 642512 or firstname.lastname@example.org
Please note this is not available to members of the public.
The next training course, Introduction to Benefits (3 day), has been cancelled. We will make a decision about our June courses at least one month before they are due to run.
WBU publications have been updated and are ready to go ... or not. We've paused to wait for the recently announced revised Universal Credit rates to be released, and to see in there are any further changes. We still expect to get the Advisers Guide out by end of April/early May as usual, printing and delivery services permitting.