Who are the Welfare Benefits Unit?, Welfare Benefits Unit

Who are the Welfare Benefits Unit?


The Welfare Benefits Unit provides a consultancy service for organisations requiring specialist benefits advice.

More About Consultancy

Advisers Guide April 2020 - April 2021

New publications now available. Our Guide is written for people who give information and advice as part of their work. The Guide has a compact A5 format with approximately 110 pages.

Service Update

We know you will all be facing challenges, working flexibly and creatively to ensure that you can continue to provide much needed support.

The Welfare Benefits Unit's advice line is running as usual.

Advice line: provides specialist welfare benefits advice and is available if you work in North Yorkshire and York. The advice line (phone and email) is open Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm. Contact us on 01904 642512 or advice@welfare-benefits-unit.org.uk
Please note this is not available to members of the public.

The next training course, Introduction to Benefits (3 day), has been cancelled. We will make a decision about our June courses at least one month before they are due to run.

WBU publications have been updated and are ready to go ... or not. We've paused to wait for the recently announced revised Universal Credit rates to be released, and to see in there are any further changes. We still expect to get the Advisers Guide out by end of April/early May as usual, printing and delivery services permitting.

Buy the Guide Online