Welfare Benefits Unit - York & North Yorkshire
The Welfare Benefits Unit provides a second tier advice and training service to North Yorkshire and the City of York. We support those in the voluntary and statutory sectors who deal directly with individuals claiming benefits.
The Welfare Benefits Unit is an independent organisation, registered as a charity, and receives core funding from North Yorkshire County Council and the City of York Council.
Advice line for professionals
Our advice line is available to advisers in the voluntary and statutory sectors throughout North Yorkshire and York. It is open every weekday. We receive around 2,000 calls each year from social workers, health staff, CAB and voluntary agency advisers, and others.
We can discuss any welfare rights query including identifying entitlement, benefit calculations, case law and changes to national policy. Advisers can contact the Welfare Benefits Unit here.
Please also see our Moving onto Universal Credit Checklist (download as PDF)
Advisers seeking information about the Benefits Advice and Tribunals Support project can contact our advice line here.
Welfare Benefits Unit Annual Report
Our latest Annual Report provides a summary of our work during 2013/2014 (download as PDF).